Loop — Agro Technology: India

What if India's smallholder farmers could leverage information and choice to flip the value chain in their favor?

Company
IDEO.org
Client
Digital Green
Disciplines
Service Design
Systems Design · Brand
Role
Lead Systems Designer
Year
2017–2018
25,600+

farmers have signed up to be Loop farmers since launch

$16M

of produce sold via Loop transport, connecting farmers to richer market opportunities

The Project

"Smallholder farmers produce the majority of the world's food — but have the least information and leverage when it comes to selling their product."

Loop, the only produce transport service connecting farmers to richer market opportunities while saving them time and money, aims to change that. Exploring insights focused on efficiency and brand recognition, our team formalized the startup by elevating its core value proposition, crafting a brand vision, and designing an operational strategy blueprint for both internal executors and external customers.

The work spanned organizational mapping, service design, brand identity, and a strategic rollout framework — giving Loop the systems foundation it needed to scale.

My Role

As Lead Systems Designer, I mapped Loop's organizational structures and services, identified growth opportunities, designed service interventions, and developed strategic rollout solutions.

Disciplines
Service Design Systems Design Brand Design Organizational Mapping
Collaborators

IDEO.org in partnership with Digital Green

"Loop takes my produce to markets and sells it for me. It makes me more money. It gives me more time with family and life. Of course I use it!"

— Farmer, Bihar Region